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Terms Conditions That Govern Your hari88 Account

These Terms & Conditions set out the rules that apply to your account with hari88 — covering how you access the platform, how your wallet activity is handled, and what applies to transactions made via Touch 'n Go eWallet, Boost, or GrabPay.

Malaysian accounts coveredTouch 'n Go eWallet, Boost, GrabPay transactions includedApplies where local law permitsAccount security obligationsSubject to change with notice

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you want written confirmation of how a specific rule applies to your account, our support team handles Terms-related queries directly. You do not need to raise a general ticket — contact us through any of the channels below and reference your account ID so we can give you a specific answer rather than a generic one.

Team online

Live Chat

Start a live chat session from within your account dashboard. Quote your account ID and the clause number you are asking about for a faster, more precise response.

Email Support

Send your query to our support address listed in the account help section. Include your registered email and a summary of the Terms point you need clarified.

Account Help Centre

The Help Centre inside your account lists the most frequently raised Terms questions, sorted by topic — wallet rules, account suspension, and amendment notices are all there.

What These Terms Cover and How They Apply

hari88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account is governed by these Terms from the moment you complete registration. They apply to every action taken through your account — browsing the lobby, placing wagers, requesting withdrawals, and linking a local payment method such as Touch 'n Go eWallet, Boost, or GrabPay. Each

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payment rail operates under its own provider conditions, but your account obligations to hari88 remain in place regardless of which method you use. If you are depositing via DuitNow or FPX, the same account-level rules apply. You are responsible for keeping your login credentials private; any
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activity completed through your account after you have logged in is treated as authorised by you. We may update these Terms when regulatory or operational changes require it. When that happens, we will post the revised version at this address and indicate the date it took
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effect. Continuing to use the platform after that date constitutes acceptance. If any section of these Terms conflicts with applicable Malaysian law, that section will be read narrowly to comply, and the rest remain in effect. Players in Kuantan or anywhere else in Malaysia should read
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these Terms in full before funding their account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

These Terms work together with our data and security practices to protect your account. We do not share your payment details — whether linked to Touch 'n Go eWallet, Boost, or GrabPay — with third parties outside what is needed to process your transaction. Account data is retained for as long as your account is active and for a period after closure as required by applicable rules. You have the right to request a summary of what data we hold on your account by contacting support through live chat or email.

Account Security

Your login credentials are hashed and never stored in plain text. Any unusual access pattern triggers a verification step before the session continues, protecting your wallet balance.

Data Retention

We keep account transaction records — including wallet activity via DuitNow or FPX — for the period required under applicable rules. You can request a summary at any time through live chat.

Cookie Use

Cookies on hari88 are used to maintain your session and remember your preferred payment method. They are not used to profile you for third-party advertising outside our platform.

Requesting Changes

If you believe any account detail we hold is incorrect, contact support with your account ID. Corrections to verified account information go through our standard identity check before they are applied.

Common Questions About hari88 Terms & Conditions

These are the questions our support team receives most often about the Terms & Conditions. If yours is not listed here, open a live chat from your account and we will give you a direct answer tied to the specific clause.

Yes. Any deposit or withdrawal processed through Touch 'n Go eWallet, Boost, or GrabPay is subject to these Terms. The payment provider's own conditions also apply to how the transfer is processed on their end.

We post any amendment to this page and note the effective date. Continuing to use your account after that date means you accept the updated version. We aim to give reasonable notice before material changes take effect.

Account records — including wallet transaction history — are retained for a period after closure as required by applicable rules. You can request a data summary before or after closure by contacting support via live chat.

You are responsible for keeping your login details private. Any action completed through your account after a valid login is treated as authorised by you. Contact support immediately if you suspect unauthorised access.

Where any clause conflicts with applicable Malaysian law, that clause is read narrowly to comply with local requirements. The rest of the Terms remain in full effect. Access is available where local law permits.

Contact support through live chat or email with your account ID. Changes to verified personal information — such as your registered name or linked payment method — go through our standard identity verification before being applied.

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